Use the full potential of your IT landscape and grow beyond yourself with our help. Together with you, we redesign your digital processes.
We are 100% convinced of Pegasystems IT and Services. The company, which is a global leader in the fields of digital process automation and business process management (BPM), has developed an outstanding low-code platform. Based on this platform, we centralize your existing IT systems and can link them intelligently with new technologies. As a trained consultancy and implementation company, Greenfield offers you comprehensive professional advice in German, a differentiated portfolio and high-quality support.
We also attach great importance to long-term and cost-efficient implementation for you. At the Greenfield Academy, we are happy to train your employees to become Pega professionals - Empower Customer.
We offer industry-specific solutions tailored to the unique challenges and needs of your sector. The adaptability and flexibility of the Pega platform allows us to develop specific solutions for a wide range of industries, from financial services to healthcare and the public sector. Especially where large amounts of data are collected in different channels, services need to be digitized and processes need to be streamlined, we can help.
A progressive public administration needs digital workflows in order to be able to act quickly, efficiently and cost-effectively. Our experts are very familiar with the implementation of e-government projects. We create user-friendly and automated processes and input procedures for citizens and administrative staff alike.
From online bank transfers to lending via app: bank customers want to be in contact with their financial institution around the clock. We accompany you on the way to digital banking and develop an innovative service convenience for you that your customers expect from their bank today and tomorrow.
With the Customer Decision Hub, Rabobank unified its customer service in the app, on the web, in online banking and in the call center. Rabobank used AI and machine learning to understand customer needs and take relevant and personalized service measures in real time. This enables the company to maintain a continuous dialog with its customers, regardless of the channel. Customer lifetime value has been successfully maximized and service costs reduced.
People with statutory health insurance can switch providers after just 12 months. Greenfield offers the digital recipe for success that turns health insurance policyholders into loyal customers and prevents churn. A personal customer approach and service tailored to the customer's individual needs are part of this, among other things.
The health insurance company DAK decided to introduce the Pega platform in combination with Pega Marketing and the Customer Decision Hub. This enables DAK to create predictive analyses from existing data. At the same time, the artificial intelligence-based system links internal data with real-time member interactions, such as internet searches or credit card transactions, to filter out the member's wishes and interests. In this way, Pega can provide DAK sales staff with individual recommendations with tailor-made offers for each member.
In the healthcare sector, the Pega technologies we provide can help optimize processes, improve patient care and increase efficiency. They can automate their business processes and thus increase the efficiency of recurring tasks such as patient admission, appointment scheduling and billing procedures. This saves time and reduces the potential for errors. Improve your patient care with in-depth data analysis and AI-supported predictive analytics.
The automation described above enables healthcare facilities to reduce operating costs through more efficient recruitment processes or digital personnel services, for example, and thus better allocate resources.
With the introduction of the Pega platform, the existing IT silos were broken down and networked on a standardized interface. As the solution is also available as an app, hospital staff, most of whom do not have their own computer workstation, can access the central platform using their mobile device.
Using the Pega platform, complex processes can be easily mapped. As a central component in heterogeneous IT landscapes, Pega connects departments, channels and legacy systems to enable a unique customer experience.
Predictive artificial intelligence can provide real-time, personalized recommendations for customer interactions. The Customer Decisioning Hub uses adaptive and predictive models to analyze your customers' needs.
Pega Sales Automation supports your employees in structuring and preparing important key figures. Sales processes are intelligently standardized and streamlined through automation steps.
The intelligent framework enables a unique user experience for your customers and employees. Media and channel breaks are a thing of the past.
From communication to collaboration, from marketing to sales: Your challenges spur us on to top performance.
We are proud of our employees! They are personalities who are full of ideas and enthusiasm. We think that's great! We give them the freedom, the trust and the appreciation so that they feel completely at home in our team and can develop to their full potential.
Career starters, full-blooded professionals or career changers: We are constantly growing and are always looking for colleagues who share our values, think in terms of solutions and love new technologies.